Terms & Conditions

These terms govern your use of eluxsalt.uk and any purchase you make through it. Please read them before ordering.

Last updated: 14 September 2026

1. Who you are contracting with

Elux Salt UK is a trading name of Love Vaping Ltd, registered in England & Wales under company number 11308158. VAT registration GB295311204. Registered office: 86–90 Paul Street, London, EC2A 4NE. Trading address: Unit 11–15, Fylde Road Industrial Estate, Fylde Road, Preston, PR1 2TY.

References to “we”, “us” and “our” mean Love Vaping Ltd. References to “you” mean the person placing the order.

2. Eligibility

You must be at least 18 years old to buy from this site, and you must be buying for yourself. See our age verification policy. We may cancel and refund any order where we cannot satisfy ourselves that the buyer is over 18.

3. Forming a contract

Placing an order is an offer to buy. Our order confirmation email acknowledges your order but does not accept it — a contract is formed only when we dispatch the goods. If we cannot fulfil an order, for example because an item has sold out or an age check fails, we will cancel it and refund you in full.

4. Prices and payment

Prices are in pounds sterling and include VAT at the prevailing rate. Delivery is charged separately, as set out on our delivery page. Multibuy offers are applied automatically in your basket, and the total shown at checkout is the amount you pay. Payment is taken at checkout by our payment provider; we never see or store your full card details.

We take care with pricing, but if an item is listed at an obviously incorrect price we are not obliged to supply it at that price. We will contact you before doing anything, and you may cancel.

5. Availability

Occasionally a flavour or strength sells out after you have ordered it. Where that happens we will contact you to offer an alternative or to refund that item.

6. Delivery and risk

Delivery times are estimates, not guarantees. Risk in the goods passes to you on delivery, and ownership passes to you once we have received payment in full.

7. Cancellation and returns

Your cancellation rights, and the hygiene exemption that applies to e-liquid once its seal is broken, are set out in full on our returns page, which forms part of these terms.

8. Product information

We describe products as accurately as we can. Specifications such as bottle size, nicotine strength and VG/PG ratio are the manufacturer’s. Flavour descriptions are our own summary of each flavour, and taste is personal. Packaging designs change from time to time, so images are illustrative.

9. Acceptable use

You may not use this site unlawfully, attempt to gain unauthorised access to it, or scrape or reproduce its content for commercial purposes without our written permission. Site content remains our property or that of its respective owners. Elux is a trade mark of its respective owner.

10. Liability

We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded — including your statutory rights as a consumer. Subject to that, our liability for any order is limited to the value of that order, and we are not responsible for loss that was not foreseeable when the contract was made.

Please use and store e-liquid in line with the manufacturer’s instructions and our safety guidance.

11. Events outside our control

We are not liable for delays or failures caused by events beyond our reasonable control, including courier disruption, extreme weather and interruptions to supply. If one affects your order we will tell you, and you may cancel for a full refund.

12. Privacy

How we handle your data is set out in our privacy policy.

13. Changes

We may amend these terms. The version that applies to your order is the one published when you placed it.

14. Complaints and governing law

Complaints go to support@eluxsalt.uk, and we will acknowledge them within five working days. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.